Privacy policy
PRIVACY POLICY
Furrlo is committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you shop with us at furrlo.store.
Information We Collect
- Personal details: name, email address, delivery address, phone number
- Payment information: processed securely via Shopify Payments — we never store card details
- Usage data: pages visited, products viewed, time spent on site
How We Use Your Information
- To process and fulfil your orders
- To send order confirmations and shipping updates
- To respond to customer service enquiries
- To send marketing emails (only if you have opted in)
Sharing Your Data We do not sell your personal data. We share information only with trusted third parties necessary to operate our business, including Shopify, payment processors, and shipping carriers.
Cookies We use cookies to improve your browsing experience and analyse site traffic. By continuing to use our site, you consent to our use of cookies.
Your Rights (UK GDPR) Under UK GDPR, you have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at petjamstore@gmail.com.
Data Retention We retain your personal data for as long as necessary to fulfil your order and comply with legal obligations, typically no longer than 6 years in line with UK tax law.
Contact Email: petjamstore@gmail.com